Job Description
Job Title: Information Technology Customer Service Representative
Department: Information Technology
Location: Fort Valley State University
Employment Status: Part-time, Temporary, Nonexempt
Assignment Length: Two weeks
Work Arrangement: On-site
Pay Rate: $16.00 per hour
Benefits: This temporary part-time position is not eligible for employee benefits.
The Information Technology Customer Service Representative provides front-line customer and technical support during the University's deployment of Apple devices. This position provides excellent customer service to students, alumni, parents, faculty and staff. Also, providing basic troubleshooting and refers more complex issues to Information Technology staff.
Essential Duties
Required Qualifications
Preferred Qualifications
Conditions of Employment
This is a temporary two-week assignment. Employment will end when the assignment concludes. The position is not eligible for health insurance, retirement, paid leave, paid holidays, or other employee benefits, except as required by law or applicable University System of Georgia policy.
Equal Employment Opportunity
Fort Valley State University is an equal opportunity employer. The University does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, protected veteran status, sexual orientation, gender identity, or any other status protected by applicable federal, state, or University System of Georgia policy.
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